Versand
Shipping Policy
Last updated: August 10, 2026
At MM-udlejning.dk ApS, we are committed to providing reliable and convenient delivery services for our customers. This Shipping Policy explains how orders for our products, including our 60W Portable Laser Marking Machine and MAX Handheld Fiber Laser Engraving Machine, are processed, shipped and delivered.
Our products are designed for professional engraving applications, including engraving on materials such as metal, PVC, plastic and other compatible surfaces.
1. Company Information
MM-udlejning.dk ApS
CVR Number: 45078329
Registered Address:
Tingvejen 40A
Skrydstrup
6500 Vojens
Denmark
Email:
info@mm-depotrum.dk
Our company information is registered with the Danish Central Business Register (CVR).
2. Shipping Areas
We currently provide shipping services to the following countries:
- Germany
- Austria
We may expand our delivery areas in the future. If you are located outside these regions, please contact us before placing an order.
3. Order Processing Time
All orders are processed after payment confirmation.
The standard processing time is:
Processing Time: 1-3 business days
During the processing period, we will:
- Confirm your order details;
- Prepare your product for shipment;
- Complete quality checks;
- Package the equipment securely;
- Arrange shipment with our logistics partners.
Orders are not shipped on weekends or public holidays. If there are delays caused by holidays, high demand periods or unexpected circumstances, we will notify customers where possible.
4. Delivery Time
Estimated delivery times:
| Shipping Area | Estimated Delivery Time |
|---|---|
| Germany | 8-15 business days |
| Austria | 8-15 business days |
Delivery times are estimates and may vary depending on:
- Destination location;
- Customs processing;
- Carrier operations;
- Weather conditions;
- Other circumstances outside our reasonable control.
5. Shipping Costs
We provide free shipping for all eligible orders.
Shipping Fee: €0
Customers will not be charged additional delivery fees at checkout.
6. Customs Duties and Taxes
For deliveries to Germany and Austria:
Import duties: €0
Customs fees: €0
Additional taxes charged at delivery: €0
Customers do not need to pay additional customs charges upon receiving their order.
7. Tracking Information
Once your order has been shipped, we will provide online tracking information.
Customers can track their shipment through the tracking information provided after dispatch.
Tracking updates may take some time to appear after the carrier receives the package.
If you experience any issues with tracking information, please contact us:
Email:
info@mm-depotrum.dk
8. Product Packaging and Safety
Because our products include precision laser engraving equipment, we take additional care during packaging.
Each order is prepared to help protect:
- Laser marking equipment;
- Fiber laser components;
- Power supplies;
- Accessories;
- User manuals and included parts.
Customers should inspect the package upon delivery and contact us immediately if there is visible damage.
9. Delivery Issues
If your order:
- Has not arrived within the estimated delivery period;
- Arrives damaged;
- Contains missing items;
- Is incorrect;
please contact us as soon as possible.
Please provide:
- Order number;
- Customer name;
- Shipping address;
- Photos of the package and product (if damaged);
- Description of the issue.
We will investigate the situation and provide appropriate assistance.
10. Incorrect Shipping Information
Customers are responsible for providing accurate delivery information during checkout.
If an order cannot be delivered due to incorrect or incomplete information provided by the customer, additional shipping costs or delays may apply.
Please contact us immediately if you need to update your shipping information after placing an order.
11. Lost or Delayed Packages
If a shipment is delayed or appears to be lost during transportation, we will work with the shipping carrier to investigate the situation.
Customers should contact us before arranging any replacement shipment.
We will provide assistance according to the circumstances and applicable consumer protection laws.
12. Damaged Products During Transportation
If your product arrives damaged:
- Do not continue using the product;
- Take photographs of the package and product;
- Contact us immediately;
- Provide your order details and supporting information.
We will review the case and provide an appropriate solution, which may include replacement, repair assistance or another applicable remedy.
13. Contact Information
For questions regarding shipping, delivery tracking or order status, please contact:
MM-udlejning.dk ApS
CVR Number: 45078329
Address:
Tingvejen 40A
Skrydstrup
6500 Vojens
Denmark
Email:
info@mm-depotrum.dk
Note:
This Shipping Policy applies specifically to orders for our laser engraving equipment, including the 60W Portable Laser Marking Machine and MAX Handheld Fiber Laser Engraving Machine. Delivery terms may vary for future products or expanded shipping regions.